Cinder Wood Products – Sample Returns Policy
Thank you for your interest in Cinder Wood Products samples. Our sample program is designed to help you make informed decisions about our products. Please review our sample policy below:
Sample Costs & Shipping
- Individual samples are priced at $10 each
- All sample orders have a flat shipping rate of $15
Sample Credits & Returns
- The cost of samples ($10 each) can be applied as credit toward your future product order
- Sample shipping fees ($15 per order) are non-refundable
- We do not accept returns of samples or provide refunds for sample costs
How Sample Credits Work
When you place a full product order, simply note your previous sample purchase and we’ll deduct the cost of the samples from your order total.
If you have any questions about our sample program or need assistance selecting the right product for your project, please contact our customer service team.